Contact us

If you have any questions then please contact us on:

Book your flight!

Pay attention to the rules and adhere to the instructions of the marshalls at all times.

Please read - Covid-19 Safety Measure at SOAR

Things are going to seem a little different during your next visit. Following the Government’s guidelines, we have now put control measures in place to keep both you and our teams safe.

Listed below are the control measures which have been put in place:

  • Encouraging you to book online before you arrive
  • Asking you to complete all Safety Contracts before you arrive
  • Reduced capacity for the number of jumpers in any one session
  • Only allowing 1 spectator per jumpe
  • Temperature checking our team and all customers on arrival
  • Asking you to sanitise your hands on entrance to the building
  • Floor markings around the park to help maintain social distancing
  • Our team will be required to wear masks and gloves during their shift
  • Team members working in reception or the café will be required to wear a head visor and gloves
  • Sanitising stations will be located around the park and nearby specific pieces of equipment to encourage regular use
  • Increased cleaning of regularly touched surfaces by our team
  • Table service will be provided within the café area
  • Designated areas for spectators in each jump hour
  • We ask that you vacate the premises 15 minutes after your jump has finished to allow us enough time to clean and sanitise for the next hour
  • If you have a double hour you will be asked to move the opposite area of the café for the duration of your second hour.

Please remember if you or any member of your family are experiencing any symptoms of the virus, to stay at home and follow the Government advise. Please bear with our team whilst we implement these measures, and remember, these measures are for both yours and our team’s safety.

General rules:

  • Every person must have read and completed a SOAR safety contract and onsite briefing before using the park.
  • If a person is under 18, a SOAR safety contract must be signed by a parent or legal guardian.
  • Please arrive at least 30 minutes before your session to allow time to book in, fill in any safety contracts (that may not have been completed on-line) and watch the safety briefing.
  • For hygiene and to avoid slipping, all persons must wear SOAR trampoline socks when jumping – Jumpers must wear the valid-coloured wristband at all times during jumping.
  • Under no circumstances are people under the influence of alcohol or drugs allowed use of the park.
  • Look out for other jumpers and give way to the smaller ones.
  • Pregnant women or people with health concerns are advised not to jump.
  • We recommend jumpers with heart, back or neck conditions or with weak limbs caused by previous fractures should seek medical advice before participating.
  • No lying or sitting on the trampolines. Take a break if required in the seating area.
  • Grabbing of the safety pads or safety netting is prohibited.
  • No double bouncing, running, wrestling or rough play.
  • One person per trampoline at a time.
  • Always land with two feet and aim to stay in the middle of the trampoline mat. Never jump onto the padding around the edge of the mat. Never run on trampolines
  • Do not operate mobile phones, cameras or similar equipment on the trampolines.
  • Always listen to the marshalls.
  • Bad language will not be tolerated.
  • No food or drink (including gum) is permitted on the trampolines.
  • No double somersaults or flips or tricks over the pads are allowed. Single somersaults are allowed but no more than two in a row unless on the tumble track trampolines. Only jump or tumble within your capability.
  • No belt buckles, clothing studs, jewellery (including earrings and other piercings that may catch) , key chains, or sharp objects are permitted on the trampolines. – No loose change in pockets.
  • No outside drinks or food permitted, unless special permission is granted by management.
  • Our open jump session is for participants aged 4+ only.

Foam Pit:

  • Do not dive into the pit head first.
  • Exit the pit as soon as possible.
  • Do not hide or bury yourself in the pit. Someone could land on you by mistake.
  • No Backflips.
  • Do not jump until it is clear and safe to do so.
  • Remove all items from your pockets. If you lose something it cannot be found until there is scheduled maintenance.

Dodgeball:

  • No head shots or kicking the ball is allowed.
  • You are out if hit by a thrown ball.
  • The marshalls' decision is final when it comes to refereeing a Dodgeball game.
  • If you are out, leave the court.
  • You can deflect an incoming ball with one in your hands.
  • Catching a ball thrown by an opponent before it touches the ground means that they are out.
  • You are out if you touch the neutral zone.

Basketball Slam Dunk:

  • Stay in your lane.
  • Do not hang off of the hoops or supporting equipment.
  • One person per trampoline at a time.

Battle Beam:

  • Only 2 at a time.
  • No running.
  • Do not grab hold of the other person's baton.
  • Make sure you don’t hit above the shoulders.
  • Always listen to the Marshall.
  • When your time is up, please leave the area and return to the back of the queue.
  • Once your opponent is knocked off, make your way off the Beam and re-join the back of the queue.

Wipeout Zone:

  • One person per podium.
  • Only 8 at a time.
  • Stand on podium while Wipeout is operating.
  • Do not stand, step, lie, hang on/off or push against Wipeout bars.
  • Always listen to the Marshall.
  • When your time is up, please leave the area and return to the back of the queue.
  • Once knocked off, don’t try to pull yourself up until told by the Marshall.
  • Maximum weight of 91kg per person can use wipe out.
  • Minimum height of 4ft to be able to use wipe out.

Mini SOARers:

  • Maximum of two toddlers per adult.
  • The session excludes the use of Wipeout.
  • Adults must not leave their children unattended at any time.
  • No drinks are to be consumed on the trampolines.

SOARfit:

  • All participants must agree to the SOAR safety contract before attending class.
  • All participants must be over the age of 18.
  • All participants must sign the pre exercise register before every class.
  • If you have any existing medical conditions please consult your doctor before attending the class.
  • If you feel dizzy at any point during the class do not continue.
  • Please do not take drinks onto the trampolines.
  • Please arrive 15 minutes before the class to ensure you do not miss the warm up.
  • You must watch the safety briefing before every class.
  • You must wear SOAR non-slip socks in every class.

Trampolining is an inherently dangerous activity so always jump within your ability. Stick to these really simple rules and enjoy safe, exhilarating fun for all the family!

 

Book your flight!